Code Corp CodeOne Service Plan
CodeOne Service Plans
Code Corporation is committed to excellence in every way. Our dedication to providing an outstanding level of service and forging close working relationships with our customers has enabled us to establish an outstanding reputation for service and support, something we call CodeOne.
CodeOne offers customers a variety of service and support options designed to make the most of your hardware investment.
Many businesses and organizations have different in-house technical resources and capabilities, as well as response time requirements. CodeOne offers several levels of service plans to meet our customer’s requirements, with each level tailored to fit a specific set of needs.
Everything about CodeOne Service Plans are designed to help keep Code hardware, and the businesses we serve, running smoothly and efficiently.
Support for Code Products: Standard, Plus, and Premier Service Plans. Customers who purchase Code products may choose from a three-tier (Standard, Plus and Premier) Service Plan that meets their unique support and response time requirements.
CodeOne Standard Service Plan at no additional cost to you, offers a standard warranty period.
CodeOne Plus Service Plan enhances the security that comes with CodeOne’s standard warranty. The Plus Service Plan offers a 7-day turnaround, extends the warranty period by a year, and offers a variety of discounts on Code products and services.
CodeOne Premier Service Plan offers a 1-day turnaround, extends the warranty period by two years, offers replacement readers for lost or damaged readers at deep discounted rates, and offers a greater savings on Code poducts and services.
GoLive. Code takes customer service to the next level with our optional GoLive, on-site support plan. If customers are installing Code products across their enterprise, customers have the option to purchase on-site support, preferred hotline phone support, and/or on-site training. Code’s top application engineers are trained and prepared to provide you with priority support during the roll-out phase of your project.
See brochure for additional details and terms and conditions.
- Reduce support costs
- Comprehensive coverage
- End-to-end support services
- Rapid RMA turnaround time
- Diagnostic product evaluation
- and most of all....savings, time and peace of mind