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Zebra (formerly Motorola / Symbol) Service Center Programs Service Contract

Motorola Service Center Programs

Support and Service Designed to Meet your Business Needs
You rely on your Motorola products to keep your business running efficiently.  Let Motorola's Service Center Programs help ensure maximum performance throughout the lifecycle of your advanced data capture, mobile computer or wireless infrastructure device.  OUr facilities are fully equipped with the latest tools and applications to deliver the highest level of technical service and expertise.

Flexibility Built In
Motorola offers a choice of Service Center support programs designed to meet your needs and budget.  Bronze level offers repair with three-day, in-house turnaround time that covers normal wear and tear and all materials, parts and labor.  Opt for Gold level for faster turnaround time with pre-shipment of a replacement device and out-of-the-box readiness.  Or select from available options to tailor a Service Center support program matched to your needs.

Consistency and Responsiveness
Regardless of the Service Center support program you choose, you'll have total confidence in the accuracy and responsiveness that go into addressing your concerns.

  • Service Center Excellence: Your product is expertly repaired to manufacturing specifications with strict adherence to Motorola engineering proceedures.
     
  • Technical Expertise Always on Call: Our support center stands ready to assist you during normal business hours by telephone or via e-mail.  And extended coverage for Motorola's infradstructure and AirDefense products provides support for in-depth operating system or product functionality questions up to 24 hours a day, every day of the year.
     
  • A Single Source for Support: Reduce risk, streamline operations and accelerate your learning cuve with a single point of contact for your support needs.  An experienced support technician works with you to resolve your request.  Plus Motorola's online support web site provides anytime access to service and support tools.

In addition to our Service Center programs, we offer a complete suite of services to provide the end-to-end support you need to get and keep your Enterprise Mobility solution up and running at peak performance - from planning and analysis to implementation and day-to-day support.

Service Center Program Options
In addition to the standard Service Center programs, you can opt for a contract tailored with the following options:

  • Comprehensive Coverage: Extend normal wear and tear coverage to include repairs to displays, plastics, keypads, exit window, and other internal and external components damaged through accidental breakage during the use of the device.
  • Battery Maintenance: Motorola tests and recharges batteries and replaces batteries that cannot be recharged to 80% capacity.
  • Commussioning: Includes both Application Loading and Configuration Management.
  • Application Loading: Motorola stores and reloads software applications onto your terminals at the time of repair.
  • Configuration Management: Motorola loads site-specific information such as IP addresses, wireless identifications and frequencies onto products under contract at the time of repair.

Repsonse Options:

  • Express Shipping: Next-business-day delivery of your repaired product.
  • Overnight Air Freight: Supply Motorola with your airbill account number for expedited shipping.



Rental and Repair of Zebra (formerly Motorola / Symbol) Service Center Programs Service Contract is available - call for details





Motorola

 

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Available Models / Part Numbers

Part # Description      Price(s)


Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Service Center - Bronze - 3 Day Turnaround (1 Year) for AP-3021 Access Points

This part is replaced by  MOTOROLA-SYMBOL-DISCONTINUED

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Service Center - Bronze - 3 Day Turnaround (1 Year) for AP-4121 Access Points

This part is replaced by  MOTOROLA-SYMBOL-DISCONTINUED

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Service Center - Bronze - 3 Day Turnaround (1 Year) for AP-4131 Access Points

This part is replaced by  MOTOROLA-SYMBOL-DISCONTINUED

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Service Center - Bronze - 3 Day Turnaround (3 Years) for AP-4131 Access Points

This part is replaced by  MOTOROLA-SYMBOL-DISCONTINUED

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Service Center - Bronze - 3 Day Turnaround (1 Year) for AP-5131 Access Points

This part is replaced by  MOTOROLA-SYMBOL-DISCONTINUED

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Service Center - Bronze - 3 Day Turnaround (1 Year) for AP-7131 Access Points

This part is replaced by  MOTOROLA-SYMBOL-DISCONTINUED

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Service Center - Bronze - 3 Day Turnaround (1 Year) for AirDefense Services Platform Appliance BKSV-1250

This part is replaced by  MOTOROLA-SYMBOL-DISCONTINUED

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Service Center - Bronze - 3 Day Turnaround (1 Year) for AirDefense Services Platform Appliance BKSV-3650

This part is replaced by  MOTOROLA-SYMBOL-DISCONTINUED

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Service Center - Bronze - 3 Day Turnaround (1 Year) for AirDefense Services Platform Appliance BKSV-4250

This part is replaced by  MOTOROLA-SYMBOL-DISCONTINUED

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Service Center - Bronze - 3 Day Turnaround (1 Year) for CA50 Barcode Scanners

This part is replaced by  SCE-CA50XX-10

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Service Center - Bronze - 3 Day Turnaround (3 Years) for CC5000 Kiosk Scanners

This part is replaced by  MOTOROLA-SYMBOL-DISCONTINUED

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Service Center - Bronze - 3 Day Turnaround (1 Year) for AP-100 Access Points

This part is replaced by  SCE-CCRF5020-10

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Service Center - Bronze - 3 Day Turnaround (1 Year) for 1-Slot Cradles for Mobile Computers

This part is replaced by  SCE-CRDSLOT1-10

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Service Center - Bronze - 3 Day Turnaround (2 Years) for 1-Slot Cradles for Mobile Computers

This part is replaced by  MOTOROLA-SYMBOL-DISCONTINUED

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Service Center - Bronze - 3 Day Turnaround (3 Years) for 1-Slot Cradles for Mobile Computers

This part is replaced by  SCE-CRDSLOT1-30

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Service Center - Bronze - 3 Day Turnaround (4 Years) for 1-Slot Cradles for Mobile Computers

This part is replaced by  MOTOROLA-SYMBOL-DISCONTINUED

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Service Center - Bronze - 3 Day Turnaround (1 Year) for 4-Slot Cradles for Mobile Computers

This part is replaced by  SCE-CRDSLOT4-10

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Service Center - Bronze - 3 Day Turnaround (3 Years) for 4-Slot Cradles for Mobile Computers

This part is replaced by  SCE-CRDSLOT4-30

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Service Center - Bronze - 3 Day Turnaround (1 Year) for CS4070 / CS4070-HC Barcode Scanners

This part is replaced by  SCE-CS4070-10

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Service Center - Bronze - 3 Day Turnaround (1 Year) for DCR7X00-100R Snap-On Payment Devices used with MC70 / MC75 / MC75A Mobile Computers

This part is replaced by  SCE-DCR7XXX-10

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