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Zebra (formerly Motorola / Psion-Teklogix) Service Contract / Extended Warranty

Psion +Services

For more than four decades, companies have turned to Psion for an unparalleled choice of innovative and rugged mobile computing solutions.

Psion's commitment to adaptive ingenuity has created a product range that’s not only flexible, but offers you the best lifetime Total Cost of Ownership – with a 98% success rate on service level agreements. This commitment extends further than just our products. It’s key to our service offerings too.

PSION SERVICES is a unique range of service plans that help maximize productivity and minimize downtime, creating more opportunity for you to focus on business growth.

Psion Services: Support That’s as Versatile as Our Devices
Psion Service plans have been developed in close conjunction with customers, developers and partners to ensure that they exactly meet your business needs.

Psion’s service plans have the power to transform your business processes, boost productivity and improve performance.

All Psion Services plans include the latest tools and technologies in the easy-to-use, custombuilt solutions. By fixing problems first-time and quickly, your business is kept moving with minimum downtime while benefiting from reduced costs through better day-to-day device management.

Modular +Services
Modular Services is a service plan designed exclusively for users of devices built on the highly adaptable Psion Omnii™ platform.

It’s a plan that delivers a host of features in a way that offers maximum value and flexibility. With Modular Services device repairs may be conducted in the field to keep your business running – no matter what.

By allowing you to customize your maintenance and support on a chassis or per-module basis, Modular Services from Psion delivers real peace-of-mind while also reducing costs.

Modular +Services Comes In Two Options:

  • Modular Services Lite – includes repair of failed chassis
  • Modular Services Complete – includes repair of failed chassis as above, but also replacement of failed modules.

Primary +Services
Psion Primary Services plan brings you the same great features we previously offered with Psion i-Serv. We’ve changed the name, but you can still expect the same outstanding levels of service.

With complete maintenance and support for all your Psion devices delivered in a flexible, cost-effective format, you can relax knowing that you’re covered – whatever happens.

You gain access to five Psion repair centres and a global network of authorized repair centres with the option of an on-site Psion troubleshooting expert – all dedicated to keeping your business moving.

*Additional Primary Services options are available upon request, including but not limited to: 1 day turnaround, and Extended Service period (4 and 5 years).
Call us for more details.

All Modular and Primary +Services feature the following:

  • Teknet service portal (provides mgmt of tickets, RMAs, service histories)
  • Turnaround time: 3 Days
  • Help desk: 24/7
  • RMA return shipping: Overnight
  • Device configuration: Returned configured*
  • Abuse Repair: Included
  • Inbound shipping: Option - with or without collection

Managed +Services
Our Managed Services plan offers you an ingenious suite of advanced management services that are unrivalled in the industry.

Designed to maximize the power and profitability of your Psion solutions, our comprehensive, proactive services allow you to outsource some or all of your mobile management for complete convenience and optimal business productivity.

Unlike conventional managed services programmes, Managed Services gives you real-time insight into your mobile environments by leveraging key data captured from the Psion solutions you have deployed. So, you’re always able to make improvements as your business needs change.



Rental and Repair of Zebra (formerly Motorola / Psion-Teklogix) Service Contract / Extended Warranty is available - call for details





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Available Models / Part Numbers

Part # Description      Price(s)


Zebra Enterprise (Formerly Motorola / Psion-Teklogix), Software Support, ARC Active Remote Configuration Support (1 Year)

This part is replaced by  Z1B5-ARC-SX-1000

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Zebra Enterprise (Formerly Motorola / Psion-Teklogix), Software Support, ARC Active Remote Configuration Support (3 Years)

This part is replaced by  Z1B5-ARC-SX-3000

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Zebra Enterprise (Formerly Motorola / Psion-Teklogix), Software Support, TekSpeech Pro App Support Plan (1 Year, Priced per Device)

This part is replaced by  Z1B5-CALLXX-1000

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Zebra Enterprise (Formerly Motorola / Psion-Teklogix), Software Support, TekSpeech Pro App Support Plan (3 Year, Priced per Device)

This part is replaced by  Z1B5-CALLXX-3000

Call for best price




Zebra Enterprise (Formerly Motorola / Psion-Teklogix), Software Support, TekSpeech Pro Client License and Device Operator Manager Support Plan (1 Year, Priced per Device)

This part is replaced by  Z1B5-TEKSPH-1000

Call for best price




Zebra Enterprise (Formerly Motorola / Psion-Teklogix), Software Support, TekSpeech Pro Client License and Device Operator Manager Support Plan (3 Years, Priced per Device)

This part is replaced by  Z1B5-TEKSPH-3000

Call for best price




Zebra Enterprise (Formerly Motorola / Psion-Teklogix), Software License, Master Terminal Emulation Pool Server (1 Year Maintenance)

This part is replaced by  Z1B5-POLSVR-1000

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Zebra Enterprise (Formerly Motorola / Psion-Teklogix), Software License, Master Terminal Emulation Pool Server (3 Year Maintenance)

This part is replaced by  Z1B5-POLSVR-3000

Call for best price




Zebra Enterprise (Formerly Motorola / Psion-Teklogix), Software License, Node Terminal Emulation Pool Server (1 Year Maintenance)

This part is replaced by  Z1B5-PLSVND-1000

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Zebra Enterprise (Formerly Motorola / Psion-Teklogix), Software License, Node Terminal Emulation Pool Server (3 Year Maintenance)

This part is replaced by  Z1B5-PLSVND-3000

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Zebra Enterprise (Formerly Motorola / Psion-Teklogix), Software License, Single Terminal Emulation Pool Server (1 Year Maintenance)

This part is replaced by  Z1B5-PLSVTE-1000

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Zebra Enterprise (Formerly Motorola / Psion-Teklogix), Software License, Dual Terminal Emulation Pool Server (1 Year Maintenance)

This part is replaced by  Z1B5-PLSVTE-3000

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Zebra Enterprise (Formerly Motorola / Psion-Teklogix), Software Support, TekRF Server Support Plan (1 Year)

This part is replaced by  Z1B5-TEKRFS-1000

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Zebra Enterprise (Formerly Motorola / Psion-Teklogix), Software Support, TekRF Server Support Plan (3 Years)

This part is replaced by  Z1B5-TEKRFS-3000

Call for best price




Zebra Enterprise (Formerly Motorola / Psion-Teklogix), Software Support, Speech Process Analyzer Support Plan (1 Year)

This part is replaced by  Z1B5-SPAXXX-1000

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Zebra Enterprise (Formerly Motorola / Psion-Teklogix), Software Support, Speech Process Analyzer Support Plan (3 Years)

This part is replaced by  Z1B5-SPAXXX-3000

Call for best price




Zebra Enterprise (Formerly Motorola / Psion-Teklogix), Software Support, TekSpeech Pro Connector Support Plan (1 Year, 10 or More Terminals)

This part is replaced by  Z1B5-TEKSP1-1000

Call for best price




Zebra Enterprise (Formerly Motorola / Psion-Teklogix), Software Support, TekSpeech Pro Connector Support Plan (2 Years, 10 or More Terminals)

This part is replaced by  Z1B5-TEKSP1-3000

Call for best price




Zebra Enterprise (Formerly Motorola / Psion-Teklogix), Software Support, TekSpeech Pro Connector Support Plan (1 Year, 10 or Less Terminals)

This part is replaced by  Z1B5-TEKSP3-1000

Call for best price




Zebra Enterprise (Formerly Motorola / Psion-Teklogix), Software Support, TekSpeech Pro Connector Support Plan (3 Years, 10 or Less Terminals)

This part is replaced by  Z1B5-TEKSP3-3000

Call for best price





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