Repair Request

Phone: 847-621-3300
Toll Free: 866-271-9891
Fax: 847-621-3313

RMA Maintenance Request

NOTE: This request and correspondence is via email, if you do not have an email address please call Legacy Inc. to request an RMA.

For customers without a maintenance contract or equipment under warranty, please make sure your information is complete.  Items with asterisks represent required inputs.  If you have any questions please call Legacy Incorporated main office at 1-866-271-9891.

RMA Information

Repair Type: Date:
Existing Customer: Customer Number:
Under Warranty: Warranty Through:

Billing Information

Billing Information Shipping Information
Same **required if shipping is different
First Name: First Name:
Last Name: Last Name:
E-Mail: E-Mail:
Company: Company:
Address: Address:
Suite No.: Suite No.:
City: City:
State: State:
Zip: Zip:
Phone: ext: Phone: ext:
Fax: Fax:

Equipment Information

Manufacturer: Model: S/N:
Problem Description:

*Add Additional Equipment

*Additional Billing Information*

PO Number Required for all Flat Rate Repairs
Do you wish to add an expedite fee of $75.00 per each repair for faster turn-around (only applies to Flat Rate Repairs)
Return Shipping Method:
Comments: