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Zebra OneCare Essential Service Contract

This product line has been discontinued. Please refer to  Zebra OneCare for Enterprise Products (Mobile Computers, Barcode Scanners, RFID)
This product is discontinued, Please call 866-271-9891 for the latest product

Zebra OneCare - Essential

Zebra OneCare Essential
Zebra OneCare Essential service is our foundational service offering, with comprehensive coverage, technical support during your local business hours and 3-day turnaround time on repairs. Included for our mobile computers is our unique Device Diagnostic service that will detect WLAN connectivity, memory and battery issues to help triage problems without leaving the hands of the user, preserving productivity. Our user assessment and learning resources help you educate your users on how to use our devices, driving the rapid device adoption that allows you to begin reaping the benefits of your Zebra solutions faster.

Zebra OneCare Essential Features:

  • Must be purchased upfront with product or within 30 days
  • Repair Turnaround Time: 3 Business Days from Depot Receipt (Depot Receipt is point at which products are received at Zebra’s repair depot.)
  • Comprehensive Coverage: Included
  • Support Help Desk: 8x5 , Mon – Fri (Tech support operations are open Mon-Fri excluding public holidays for Zebra OneCare Essential contracts.)
  • O/S Software Updates: Included
  • Device Diagnostics Service for Mobile Computers: Included
  • User Assessment / Access to Learning Resources: Included
  • Commissioning (Application loading & configuration): Purchasable Option
  • Online Repair Service Dashboard: Purchasable Option
  • Spares pool management: Not Applicable
  • Express Return Shipping (next business-day): Purchasable Option
  • Collection Option (only available for IMC/Psion): Purchasable Option available for supported IMC/Psion devices
  • Battery Maintenance/Refresh Options for Mobile Computers: Purchasable Option for Mobile Computers 

Zebra OneCare - Services that provide high visibility and availability across your Zebra solution
Every day, your Zebra products help you improve overall operational efficiency and accuracy, drive down the cost of doing business and increase workforce productivity. As a result, availability of these products is key to the success of your business and the return on your Zebra investment. Now, you can ensure that your Zebra mobile computing and RFID devices, bar code scanners and wireless LAN infrastructure achieves maximum uptime and peak performance with Zebra OneCare services. You get unmatched support, right from the manufacturer — from experts that offer unparalleled product knowledge. With three service levels to choose from — Essential, Select and Premier — you’ll find a Zebra OneCare offering that will meet your service requirements and your budget. And with global coverage, we’re ready to meet your support needs, no matter where in the world your business is located.

Get the service level you need.
Essential and Select offers software updates and upgrades, varying levels of hardware support, technical support, repair turnaround times, and numerous options to customize your service and visibility requirements to best meet your business needs. Our Premier service is fully customizable, allowing you to select from our overall capability set and create a unique service package that bests meets your productivity and efficiency goals. All of these support services can be purchased within 30 days of your equipment purchase.

If it’s broken, we fix it.
Our Zebra OneCare services are truly comprehensive. Broken display? Cracked outer casing? Damaged scanner exit window? Our plans cover it all, including normal wear and tear and accidental damage. While Zebra’s hardware Warranty covers defects in workmanship and materials, with Zebra OneCare, if it’s broken, we’ll fix it. And when you need to return a device, we make it fast and easy — return requests can be initiated online, anytime of the day or night.

Get unparalleled from-the-manufacturer expertise.
Experienced technical support experts are ready to assist in 16 languages to resolve any issues and minimize the impact on your business operations. Our solution labs and ability to maintain your customer-specific configurations accelerate trouble resolution, so you’re back in business, as soon as possible. And application support specialists can assist with migration to next generation technologies.

NOTE: Services and Service availability may differ by region. Please contact us for details.


$18.35 to $5937.80


Rental and Repair of Zebra OneCare Essential Service Contract is available - call for details





For the latest specs and additional product info - visit the manufacturer's page here
Zebra

 

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Available Models / Part Numbers

Part # Description      Price(s)


Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Zebra OneCare Essential - Includes Comprehensive Coverage - 3 Day Turnaround (3 Year, Purchased Upfront or Within 30 Days of Hardware Purchase) for Zebra (Formerly Motorola / Symbol) MC9200 Mobile Computers

This part is replaced by  Z1AE-MC92XX-3C00

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Zebra OneCare Essential - Includes Comprehensive Coverage - 3 Day Turnaround (3 Year, Purchased Upfront or Within 30 Days of Hardware Purchase) for Zebra (Formerly Motorola / Symbol) MC32N0-G / MC32N0-R / MC32N0-S Mobile Computers

This part is replaced by  Z1AE-MC32XX-3C00

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Zebra OneCare Essential - Includes Comprehensive Coverage - 3 Day Turnaround (3 Year, Purchased Upfront or Within 30 Days of Hardware Purchase) for Zebra (Formerly Motorola / Psion-Teklogix) Omnii XT15 / Omnii XT15f / Omnii XT15ni Mobile Computers

This part is replaced by  Z1AE-OMXT15-3C00

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Zebra OneCare Essential - Includes Comprehensive Coverage - 3 Day Turnaround (3 Year, Purchased Upfront or Within 30 Days of Hardware Purchase) for Zebra (Formerly Motorola / Symbol) MC9500-K Mobile Computers

This part is replaced by  Z1AE-MC95XX-3C00

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Zebra OneCare Essential - Includes Comprehensive Coverage - 3 Day Turnaround (3 Year, Purchased Upfront or Within 30 Days of Hardware Purchase) for Zebra (Formerly Motorola / Symbol) MC55A0 / MC55A0-HC / MC55N0 Mobile Computers

This part is replaced by  Z1AE-MC55XX-3C00

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Zebra OneCare Essential - Includes Comprehensive Coverage - 3 Day Turnaround (1 Year, Purchased Upfront or Within 30 Days of Hardware Purchase) for Zebra (Formerly Motorola / Psion-Teklogix) 7530 G2 Chargers

This part is replaced by  Z1AE-7530CH-1C00

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Zebra OneCare Essential - Includes Comprehensive Coverage - 3 Day Turnaround (1 Year, Renewal) for Zebra (Formerly Motorola / Psion-Teklogix) 7530 G2 Chargers

This part is replaced by  Z1RE-7530CH-1C00

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Zebra OneCare Essential - Includes Comprehensive Coverage - 3 Day Turnaround (2 Year, Renewal) for Zebra (Formerly Motorola / Psion-Teklogix) 7530 G2 Chargers

This part is replaced by  Z1RE-7530CH-2C00

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Zebra OneCare Essential - Includes Comprehensive Coverage - 3 Day Turnaround (3 Year, Purchased Upfront or Within 30 Days of Hardware Purchase) for Zebra (Formerly Motorola / Psion-Teklogix) 7530 G2 Chargers

This part is replaced by  Z1AE-7530CH-3C00

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Zebra OneCare Essential - Includes Comprehensive Coverage - 3 Day Turnaround (1 Year, Purchased Upfront or Within 30 Days of Hardware Purchase) for Zebra (Formerly Motorola / Psion-Teklogix) 7535 G2 Chargers

This part is replaced by  Z1AE-7535CH-1C00

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Zebra OneCare Essential - Includes Comprehensive Coverage - 3 Day Turnaround (1 Year, Renewal) for Zebra (Formerly Motorola / Psion-Teklogix) 7535 G2 Chargers

This part is replaced by  Z1RE-7535CH-1C00

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Zebra OneCare Essential - Includes Comprehensive Coverage - 3 Day Turnaround (2 Year, Renewal) for Zebra (Formerly Motorola / Psion-Teklogix) 7535 G2 Chargers

This part is replaced by  Z1RE-7535CH-2C00

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Zebra OneCare Essential - Includes Comprehensive Coverage - 3 Day Turnaround (1 Year, Purchased Upfront or Within 30 Days of Hardware Purchase) for Zebra (Formerly Motorola / Psion-Teklogix) 7535 G2 Quad Chargers

This part is replaced by  Z1AE-7535QC-1C00

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Zebra OneCare Essential - Includes Comprehensive Coverage - 3 Day Turnaround (1 Year, Renewal) for Zebra (Formerly Motorola / Psion-Teklogix) 7535 G2 Quad Chargers

This part is replaced by  Z1RE-7535QC-1C00

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Zebra OneCare Essential - Includes Comprehensive Coverage - 3 Day Turnaround (2 Year, Renewal) for Zebra (Formerly Motorola / Psion-Teklogix) 7535 G2 Quad Chargers

This part is replaced by  Z1RE-7535QC-2C00

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Zebra OneCare Essential - Includes Comprehensive Coverage - 3 Day Turnaround (1 Year, Renewal) for Zebra (Formerly Motorola / Psion-Teklogix) 9510 Network Controllers

This part is replaced by  Z1RE-9510XX-1C00

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Zebra OneCare Essential - Includes Comprehensive Coverage - 3 Day Turnaround (2 Year, Renewal) for Zebra (Formerly Motorola / Psion-Teklogix) 9510 Network Controllers

This part is replaced by  Z1RE-9510XX-2C00

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Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Zebra OneCare Essential - Includes Comprehensive Coverage - 3 Day Turnaround (1 Year, Renewal) for Zebra (Formerly Motorola / Psion-Teklogix) 9160 Access Points

$31.90

$26.47




Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Zebra OneCare Essential - Includes Comprehensive Coverage - 3 Day Turnaround (2 Year, Renewal) for Zebra (Formerly Motorola / Psion-Teklogix) 9160 Access Points

$52.80

$43.81




Zebra Enterprise (Formerly Motorola / Symbol), Service Contract / Extended Warranty, Zebra OneCare Essential - Includes Comprehensive Coverage - 3 Day Turnaround (3 Year, Purchased Upfront or Within 30 Days of Hardware Purchase) for Zebra (Formerly Motorola / Psion-Teklogix) 9160 Access Points

$92.40

$76.66





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