MobileDemand Service Contract / Extended Warranty

MobileDemand Service Contracts / Extended Warranties

MobileDemand tablets are durable and have one of the lowest failure rates in the industry. Nonetheless, accidents happen and tough environments such as manufacturing facilities, warehouses, and field services, can take a toll on even the most ruggedized of devices.

MobileDemand offers a standard warranty and and xProtect Service Plan to help you ensure business continuation, mobile worker productivity and technology investment protection.  We know you need to stay in the field, and reliability matters.

The xProtect Service Plan comes with the following benefits:

• Three-day turnaround – does not include transit time to and from the repair depot
• Protection for accidental damage and product defects
• Set pricing for the term of coverage with three and five year service agreements purchased at the time the hardware is purchased, or up to 30 days after
• Telephone technical support
• 24/7 online access to MobileDemand support FAQs and other product information
• 24/7 online submission of Return Material Authorization Requests
• Free preventative maintenance and re-loading of current software, when provided