Zebra (formerly Motorola / Symbol) Symbol ServicePAK Service Contract
Motorola Symbol ServicePAK
Easy. Fast. Reliable.
Every day, you count on Motorola enterprise mobility solutions to keep your business running efficiently. Now you can protect your Motorola products against accidental damage, normal wear and tear, and more with Symbol ServicePAKs — convenient, pre-packaged service from Motorola. You enjoy enhanced investment protection and a low total cost of ownership at a very low cost — an outstanding business value.
Choice of Service Plans
From scanners and mobile computers to wireless devices, Symbol ServicePAK has you covered, with Service from the Start with Comprehensive Coverage and Advance Exchange Support.
Setting a new standard for support of Mobile Computers
Protect your mobile computers with one of the most complete service offerings available today — Service from the Start with Comprehensive Coverage. This unique offering provides seamless coverage, with a three-day in-house repair turnaround time and a four-hour response time for escalated calls. Our global support infrastructure ensures fast and dependable turnaround time and prompt telephone technical support. Count on Service from the Start with Comprehensive Coverage for maximum uptime and maximum investment protection for your mobile computers. Now that’s true peace of mind.
Reduce your support costs for bar code scanners and wireless devices
With Advance Exchange Support, you no longer need to invest in and maintain your own spares pool, or spend time tracking and managing devices sent in for depot repair. With just one call, you simply receive a replacement device the next day, ready to use right out of the box. Your support needs — and costs — are reduced, freeing your support staff to focus on more critical business tasks. And since comprehensive coverage is included, unpredictable repair costs are eliminated, providing a set fee for service you can count on.
Comprehensive coverage - for virtually everything
Faulty trigger? No problem. Cracked housing? No problem. Scratched exit window? No problem. Symbol ServicePAK includes comprehensive coverage to protect you from the unexpected. Our plans cover repairs to plastics, triggers, exit windows, displays, and other internal and external components damaged through accidental breakage as well as normal wear and tear. At Motorola, we focus on how to get you up and running as soon as possible.
Easy Activation
When you purchase Symbol ServicePAK, you’ll receive complete information about your service contract and instructions on how to get started, step-by-step. Easy online activation ensures coverage for the full length of your contract. And because the contracts are pre-defined to cover product quantities of 1, 5, 10, or 20, it’s easy to select the right combination to cover your devices
- Packaged programs that provide multi-year comprehensive service coverage
Ensures service coverage and the right level of repair entitlement, plus easy activation - Multi-year discount; lower annualized price than with standard service contract
Single up-front cost provides total peace of mind and significant cost savings with protection that begins from the date of purchase - Comprehensive coverage includes normal wear and tear, and accidental breakage during use
Virtually eliminates any surprise repair costs for a significantly lower TCO; provides advanced investment protection - Telephone technical support with fast response time to escalated issues
Get the answers you need, when you need them with priority call handling - 3-day in-house turnaround time with Service from the Start with Comprehensive Coverage
Over three times faster than standard warranty coverage — 3 days instead of 10 - Next-business-day delivery of replacement unit with Advance Exchange Support
Minimizes downtime — you’ll be back in business the next day with a like-new replacement