Zebra MK500 Self-Service Micro Kiosk

MK500 INTERACTIVE KIOSK

Improve customer service, satisfaction and loyalty
Improve customer service and the customer experience with the latest innovation in self-service technology, MK500 Micro Kiosk. This compact, easy-to-install and affordable device allows retailers to put the power of self-service in every aisle or department. So, no matter where in the store your customers might be, help is never more than a few steps away. Customers can check price and inventory, check the balance on a gift card, look up a loyalty point balance, determine the location of a product and call for assistance — all with the scan of a bar code or press of a button or touchpad. In addition, the MK500 easily connects to third-party small mobile printers, enabling retailers to build on the solution to enable more sophisticated and valuable services. For example, customers can print out recipes, gift registries and coupons for in-store specials as well as personalized coupons based on a scan of the customer’s loyalty card.

Improve associate productivity
With the latest in self-service technology at your customers’ fingertips, your associates no longer need to spend time on routine questions. Now, your associates have more time to spend with customers selling — and to tend to other business-critical tasks. Associates can better cater to customer needs, delivering a level of personalized service that strengthens customer relationships and loyalty. And the ability to execute shelf replenishment, price audits and markdowns in a more efficient and timely fashion helps ensure that your customers find the right products with accurate pricing on the shelves of your store.

Easy to install anywhere — and everywhere
The well-designed MK500 is non-intrusive and does not require precious sales floor real estate — the highly compact device fits almost anywhere in your environment, from aisle end-caps to shelves, poles and walls and is compliant with VESA mounting standards. Also, unique mechanical features are built into the frame, allowing retailers to easily mount custom signage around the MK500 to promote the presence and usage of the device. The flexible self-service kiosk can be deployed easily and cost effectively over the wired or wireless LAN. Wi-Fi 802.11a/b/g connectivity eliminates the time and cost required to run network cabling to each MK500, and allows retailers to move the MK500s as needed to better meet customer or seasonal needs. Power-over-Ethernet eliminates the cost of installing power outlets for each MK500.

Easy to use
Whether your customers are scanning bar codes on items to complete a purchase or a loyalty card to calculate their frequent shopper discount or check for personalized specials, Zebra's signature patented scanning technology helps ensure first-time every-time scanning success. Omni-directional scanning eliminates the need to precisely align the bar code with the scanner. And the high performance architecture combines with a color touchscreen and three programmable buttons to enable the deployment of highly intuitive interactive applications that are fun and easy to use, ensuring that anyone of any age will feel comfortable using the device.

Rapid return on investment (ROI)
Not only is the MK500 affordable, it provides many benefits that deliver an outstanding and fast ROI. This single tool can be used by associates and customers alike — associates can utilize the MK500 to answer questions rapidly and accurately for those customers who may not be comfortable utilizing the technology. And the fully-featured imager model enables the capture of 1D and 2D bar codes, providing a superior lifecycle — so there is no need to upgrade to expand support for new bar code symbologies. The ability to build on this solution with third-party peripherals further expands the lifecycle and increases the value of this retail solution. Compatibility with Zebra's Mobility Services Platform (MSP) enables centralized and remote deployment and day-to-day monitoring, substantially reducing IT management time and cost. And with Zebra's Service from the Start Gold program, you’ll enjoy from-the-manufacturer expertise and advance device replacement to truly minimize device downtime.

• Choice of laser scanning or imaging technology
  Support for all the bar codes you need to capture today — and tomorrow
   
• Zebra's signature laser scanning technology
  Delivers aggressive performance and accurate capture of all 1D bar codes — even damaged and poor quality; patented Liquid Polymer scan element is frictionless for superior durability and reliability
   
• Zebra advanced imaging technology
  Laser style performance on 1D , 2D and PDF bar codes: patented illumination system enables omni-directional scanning, increasing productivity by eliminating the need to align bar code and scanner tasks.
   
• Comprehensive networking options: IEEE 802.11a/b/g and Power-over- Ethernet support
  Provides the flexibility to easily connect to your wireless or wired LAN
   
• Compact 5.6 in. x 5.1 in. form factor with a slim 1.7 in./4.2cm profile
  Easy to deploy virtually anywhere in the store — from aisle end-caps to shelves, poles and walls
   
• Compliant with VESA standard mounting
  Support for standard VESA brackets enables easy mounting of the MK500 on shelves, walls and other store locations
   
• Marketing and signage flexibility
  Easy to attach and change signage; allows retailers to draw attention to the presence of the MK500 as well as provide customer-facing information
   
• 3.5 in. color QVGA touch screen plus three programmable buttons
  Enables deployment of easy-to-use and very intuitive interactive applications
   
• Microsoft® Windows® CE.NET 5.0
  Standard operating system reduces application development time
   
• XScale™ 520 MHz processor; 64MB Flash/64MB RAM; Micro SD slot
  High performance architecture provides support for the most demanding applications
   
• Integrated support for: Internet Explorer 6.0; Zebra Pocket Browser; Visual Studio .Net 2005; SMDK for C, .NET and Java
  Enables rapid and cost-effective development of sophisticated applications
   
• Ease of use
  Intuitive aiming pattern enables easy scanning of bar codes
   
• Compatible with Zebra's Mobility Software Platform (MSP)
  Ability to remotely stage, provision, monitor and troubleshoot devices dramatically simplifies and reduces the costs associated with deployment as well as day-to-day management
   
• Mini USB
  Expandable — can easily build on this solution by adding third-party USB peripherals, including printers, magnetic stripe readers, keyboards and more
   
• Multimedia support with stereo speakers
  Enables high quality audio and video for highly visual advanced applications