Zebra SB1 Smart Badge

Zebra (formerly Motorola / Symbol) SB1 Smart Badge

Help every one of your associates better serve customers with the SB1 Smart Badge. A brand-new category of mobile device, the SB1 is worn around the neck, arm, or on a belt. The device allows shoppers to identify associates. It also enables associates to scan barcodes and answer customers’ questions on price or inventory, and with a task management application, workers can access their own task list and supervisors can monitor task status — all in real time. What’s the result of a smart badge? More productive associates who are ready to turn shoppers into buyers.

Turn shoppers into buyers.
Today’s shoppers are tough customers — they have higher expectations and more knowledge than ever before. They expect an immaculate store, with shelves stocked with the products they want to buy. They expect your sales associates to answer whatever question they might have in seconds — just like their smartphones can. Delivering superior service to these customers is a real challenge. But if your associates are wearing the powerful SB1 smart badge from Zebra, they can. The SB1 is a brand new category of mobile device that you can give to every one of your retail associates. This truly smart badge is full of the features every associate needs to deliver the best customer experience, with the connectivity needed to keep them productive, every minute of every day. Now, the badges your associates wear can allow associates to: access a personalized task list; accept tasks and acknowledge completion; scan a bar code to check price and inventory; and connect via push-to-talk (PTT) with other workers carrying practically any other PTT-enabled mobile device in use in the store. The result is a powerful always-connected workforce that can always access the people and information they need to maximize productivity and exceed your customers’ expectations on every visit.

Small, lightweight and wearable
The compact, light SB1 is easily worn on a lanyard, belt clip or armband — where it is comfortable and always available.

Durable — built for everyday use
The SB1 is a true enterprise product, built to handle everyday use, from drops, spills and exposure to dust, heat and cold.

1-D/2-D enterprise bar code scanning
Omni-directional scanning, an integrated aimer, LED and beeper make scanning a breeze — just point and shoot, even if bar codes are dirty, damaged or poorly printed.

Full shift power
The low-power E Ink display provides over 14 hours of battery life from a single charge — enough to power more than one shift. In badge mode, the screen can display an associate’s picture and name or advertise a promotion — yet the display draws virtually no power at all.

Customizable bezel
Pick your color and add your logo to promote your brand and enable customers to instantly identify your associates.

Easy ‘touch’ navigation
Finger-style navigation eliminates the need for a stylus and supports a gloved hand.

Screen inversion for easy viewing
An accelerometer instantly orients the screen 180° based on device position for easy viewing by customers and users.

Built for sharing
No need to assign devices — workers can simply log in at the start of a shift to access their personal task list and messages.

Business-class push-to-talk
At the press of a button, users can talk to other workers who are carrying an SB1, a Zebra mobile computer, a two-way radio* or other mobile devices.

Your data is safe and secure
The SB1 supports HTML5 thin client applications where the data resides on servers instead of the device, simplifying application deployment and eliminating the risk of data theft if the device is lost or stolen.

Easily connect to wireless networks
With our Wi-Fi 802.11b/g/n radio, your workers get a secure and solid wireless connection to your WLAN — so voice and data features are simply always available.

*The Zebra Push-to-Talk Express client is required on all devices to enable push-to-talk services to mobile computers and third-party smartphones. Zebra Radio Link is required to enable push-to-talk with two-way radios.