Zebra ZebraCare Depot Advantage (Barcode Printers) Service Contract

Zebra ZebraCare™ Depot Service for Bar Code Printers

ZebraCare Depot Service Agreements provide the finest care and attention for your printer service needs throughout the agreement period. In addition, our agreements provide you with a cost-effective means of planning and budgeting your annual printer service needs.

There When You Need It— ZebraCare Depot Service Quality and Flexibility
Your Zebra® printer is a crucial part of your bar code printing solution. That is why Zebra offers an array of service agreements designed to keep your printer in proper working condition. You will have peace of mind in knowing that highly trained professionals using quality parts are servicing your printer. And you get all of this at a competitive price.

No matter which program best fits your needs, you will have access to a wide range of benefits, including:

• Trained Product Experts
• Quick Turn Around Times
• Genuine Zebra™ Parts and Printheads
• Most Current Engineering Specifications
• A Commitment to Quality and Continual Improvement

Keep reading for descriptions of Zebra’s service options and see why there is no better alternative for the long-term life of your Zebra printer.

4 Agreement Options for Bar Code Printers

ZebraCare Depot Standard with Comprehensive
ZebraCare Depot Standard service agreements cover all the labor and parts required to keep your printers operating at the high performance levels you have come to expect from Zebra. All Zebra printers returned for service under this agreement will receive a complete preventative maintenance procedure and will be returned to you quickly, at no additional cost.

Coverage Highlights

• All parts and labor (excluding accessories and batteries)
• 3-day turn-around time from date of receipt
• Only genuine Zebra parts installed by factory-certified and -trained technicians
• Required repair of nonfunctioning equipment
• Cleaning and adjustment
• Complete preventative maintenance procedure at no cost (high-performance, specialty and industrial/commercial printers only)
• Engineering changes (ECOs) are automatically applied, keeping your printer up to date
• Return shipping via ground at no cost
• Comprehensive includes:
  • Unlimited printhead replacement
  • Normal wear and tear
  • All internal and external components, such as the LCD, media cover, gears, etc.

ZebraCare Depot Advantage with Comprehensive
ZebraCare Advantage includes all the standard features with the addition of next day turnaround time on all corrective maintenance.

ZebraCare Depot Advantage PLUS with Comprehensive
With the ZebraCare Advantage Plus program, we will maintain a pool of up to 6 percent of your inventory at our facility for same-day exchange, provide free overnight shipping and offer monthly activity reports.

Customized Service Options are Available
We understand that some of our customers may have special needs that are not covered under any of the standardized service offerings. If there is a requirement that is not covered, please contact one of our account representives to discuss your customized needs.